MIDDLE EAST
ADVISORY GROUP

TERMS AND CONDITIONS

Middle East Advisory Group L.L.C

Last Updated: 19th of January, 2026

These Terms and Conditions ("Terms") govern (i) your access to and use of the website at https://me-advisorygroup.com (the "Website"), and (ii) where applicable, your engagement of professional and administrative services from MIDDLE EAST ADVISORY GROUP L.L.C ("ME Advisory Group", "we", "us", or "our").

By accessing or using the Website, submitting an enquiry, downloading materials, or engaging our services, you confirm that you have read, understood, and agree to these Terms. If you do not agree, do not use the Website or our services.

1. ABOUT US AND COMPANY DETAILS

  • 1.1 Legal Entity: MIDDLE EAST ADVISORY GROUP L.L.C
  • 1.2 Jurisdiction / Registration: Dubai Economy and Tourism (DET), United Arab Emirates
  • 1.3 Registered Office: Court 2204, Business Bay, Dubai, United Arab Emirates
  • 1.4 Contact:
    Email: info@me-advisorygroup.com
    Address: Boulevard Plaza, Tower 1, Level 9, Sheikh Mohammed Bin Rashid Boulevard, Dubai, United Arab Emirates

2. DEFINITIONS

In these Terms, unless the context requires otherwise:

  • "Client" means any individual or entity that engages or seeks to engage our Services.
  • "Deliverables" means any reports, templates, summaries, letters, submissions, or other work product we provide as part of an engagement.
  • "Engagement Documentation" means any letter of engagement, scope of work, proposal, statement of work, service order, invoice, email confirmation of scope, or similar written agreement governing Services.
  • "Fees" means our professional fees and charges for Services, excluding Third-Party Costs unless stated otherwise.
  • "Services" means advisory, coordination, administrative, concierge, and related services described on the Website or agreed in Engagement Documentation.
  • "Third-Party Costs" means any fees, charges, levies, penalties, disbursements, or costs charged by third parties (including government entities, regulators, banks, free zone authorities, landlords, developers, typing centres, medical centres, translators, or other providers).

3. WEBSITE USE, AVAILABILITY, AND ACCEPTABLE CONDUCT

3.1 Permitted Use. You may use the Website for lawful purposes only, including to learn about our Services and contact us.

3.2 Prohibited Conduct. You must not:

  • Misuse the Website, introduce malware, attempt unauthorised access, scrape content, or disrupt availability;
  • Use the Website in a way that violates any applicable law or regulation;
  • Submit false, misleading, or unlawful information;
  • Infringe our intellectual property rights or those of any third party.

3.3 No Warranty for Website. The Website is provided on an "as is" and "as available" basis. We do not warrant uninterrupted operation, accuracy, completeness, or that the Website will be free from errors or harmful components.

3.4 Suspension. We may suspend or restrict access to the Website (in whole or part) for maintenance, security, legal compliance, or operational reasons without liability.

4. INFORMATION ON THE WEBSITE AND NO PROFESSIONAL ADVICE

4.1 General Information Only. Content on the Website is provided for general informational purposes and does not constitute legal advice, tax advice, regulated financial advice, investment advice, or immigration advice.

4.2 No Reliance. You should not rely on Website content as a substitute for obtaining advice tailored to your circumstances from appropriately licensed professionals. We may coordinate with external counsel, tax advisors, auditors, or other specialists where required.

4.3 No Client Relationship by Website Use. Accessing the Website or submitting an enquiry does not create a client relationship. A binding engagement exists only when we confirm scope and acceptance in writing (including via Engagement Documentation and/or invoice acceptance), and any required onboarding and compliance checks are completed.

5. SCOPE OF SERVICES AND ENGAGEMENT PROCESS

5.1 Typical Services. We provide paid advisory and administrative services which may include:

  • UAE residency and relocation coordination
  • Corporate structuring and company formation coordination
  • Tax residency coordination and international tax liaison
  • Real estate advisory, onboarding, and transaction coordination
  • Family governance and strategic wealth advisory (non-regulated, non-investment)
  • Concierge and private office support
  • Correspondence, document handling, and administrative support

5.2 Scope Controlled by Engagement Documentation. The exact scope, deliverables, assumptions, timelines, and Fees are as set out in the Engagement Documentation. If there is any conflict between the Website and Engagement Documentation, the Engagement Documentation prevails for that engagement.

5.3 Change Requests. If scope changes, we may revise Fees, timelines, and deliverables. Changes must be confirmed in writing.

5.4 Third-Party Dependency. Many outcomes depend on third parties (including government entities, regulators, banks, landlords, developers, and other providers). We may assist with coordination, but we do not control their processes, timelines, or decisions.

6. FEES, BILLING, THIRD-PARTY COSTS, AND TAXES

6.1 Fees Are Payable Unless Expressly Agreed Otherwise. Our Services are provided on a paid basis unless we expressly confirm otherwise in writing.

6.2 Third-Party Costs.

  • Third-Party Costs are typically payable by the Client in addition to our Fees.
  • We may require advance deposits to cover Third-Party Costs.
  • Where we pay Third-Party Costs on your behalf, you must reimburse us immediately upon invoice.

6.3 Payment Terms. Payment timelines and methods will be stated in the Engagement Documentation and/or invoice. Late payments may result in paused work, withheld deliverables, or termination.

6.4 Price Changes. Fees may change over time. Any change for an existing engagement applies only if communicated and agreed (or as permitted by Engagement Documentation).

6.5 Taxes. Fees may be subject to VAT or other applicable taxes as required by UAE law. You are responsible for any bank charges, FX charges, or withholding taxes unless agreed otherwise.

7. REFUNDS, CANCELLATIONS, AND SUSPENSION OF SERVICES

7.1 General No-Refund Position. Unless otherwise stated in Engagement Documentation, Fees are non-refundable once work has commenced, resources have been allocated, advice has been provided, documents have been prepared/submitted, or third-party processes have started.

7.2 Government and Third-Party Fees. Government fees and Third-Party Costs are non-refundable unless the third party refunds them, and any refund is subject to that third party's rules.

7.3 Client-Initiated Pause/Delay. If you delay providing information or documents, we may (i) pause work, (ii) adjust timelines, (iii) apply reactivation or additional administration fees, and/or (iv) terminate the engagement if delays are material.

7.4 Suspension. We may suspend Services where: invoices are overdue; required KYC/AML information is not provided; we identify legal, sanctions, or reputational risk; we reasonably suspect fraud, misrepresentation, or unlawful activity.

8. CLIENT OBLIGATIONS AND REPRESENTATIONS

8.1 You agree to:

  • Provide accurate, complete, and up-to-date information and documents;
  • Respond promptly to requests and meet deadlines;
  • Ensure you have authority to provide information for any entity you represent;
  • Comply with all laws applicable to you, including UAE laws and the laws of your home jurisdiction where relevant;
  • Use Services only for lawful purposes.

8.2 Accuracy and Misrepresentation. You acknowledge that outcomes may be affected by incomplete or inaccurate information. We are not responsible for delays, refusals, penalties, or adverse outcomes resulting from your acts, omissions, or misstatements.

9. KYC / AML / SANCTIONS / COMPLIANCE

9.1 We comply with UAE anti-money laundering and counter-terrorist financing requirements, sanctions screening, and related compliance obligations.

9.2 We may request (without limitation):

  • Identification documents, corporate documents, beneficial ownership information;
  • Source of funds/source of wealth evidence;
  • Banking and tax residency information;
  • Explanations of transaction purpose and business activities.

9.3 We may refuse, pause, or terminate Services if compliance requirements are not met or if we determine (in our reasonable discretion) that continuing would pose legal or compliance risk.

10. NO GUARANTEE OF OUTCOMES

10.1 We will perform Services with reasonable care and skill consistent with professional standards. However, we do not guarantee any outcome, including (without limitation) approvals, processing times, bank account opening, visa issuance, tax residency certificates, authority decisions, property transaction completion, or third-party confirmations.

10.2 Any timelines provided are estimates only unless expressly guaranteed in writing (and we generally do not guarantee timelines due to third-party dependencies).

11. INTELLECTUAL PROPERTY AND PERMITTED USE OF DELIVERABLES

11.1 Website Content. All Website content, branding, trademarks, text, graphics, and layout are owned by or licensed to us and are protected by applicable intellectual property laws.

11.2 Deliverables. Unless agreed otherwise, Deliverables are provided for your internal use for the purpose of the engagement only. You must not resell, publish, distribute, or commercially exploit Deliverables without our written permission.

11.3 No Reverse Engineering. You must not copy, adapt, translate, decompile, or create derivative works from our proprietary materials except as permitted by law.

12. CONFIDENTIALITY

12.1 We will treat non-public client information as confidential and use it only for purposes of providing Services, complying with law, and protecting our legitimate interests.

12.2 Confidentiality does not apply to information that is:

  • Public through no breach by us;
  • Lawfully obtained from a third party;
  • Required to be disclosed by law, court order, regulator, or for compliance purposes.

13. DATA PROTECTION AND PRIVACY

13.1 Personal data and business data provided to us will be processed in accordance with our Privacy Policy (as published on the Website) and applicable UAE data protection laws.

13.2 You acknowledge that providing Services may require sharing data with third parties (for example, government entities, banks, free zones, medical centres, typing centres, couriers, or external advisors) where necessary to perform the engagement.

14. THIRD-PARTY SERVICES, LINKS, AND DISCLAIMERS

14.1 The Website may contain links to third-party websites. We do not control them and are not responsible for their content, privacy practices, or availability.

14.2 Where we introduce or coordinate third-party providers, they may have their own terms. Unless expressly agreed otherwise in writing, we do not act as their agent and are not liable for their acts or omissions.

15. LIMITATION OF LIABILITY

15.1 Exclusions. To the maximum extent permitted by law, we are not liable for:

  • Indirect, incidental, special, or consequential losses;
  • Loss of profit, revenue, business, goodwill, reputation, or opportunity;
  • Delays or failures caused by third parties or events outside our reasonable control;
  • Decisions by authorities, regulators, banks, landlords, developers, or any other third party.

15.2 Liability Cap. To the maximum extent permitted by law, our total aggregate liability arising out of or in connection with an engagement (whether in contract, tort, negligence, or otherwise) is limited to the total professional Fees actually paid to us for the specific engagement giving rise to the claim.

15.3 Time Limit for Claims. Any claim must be brought within twelve (12) months of the date you became aware (or should reasonably have become aware) of the event giving rise to the claim, to the extent permitted by law.

15.4 Nothing in these Terms limits liability that cannot be excluded under applicable law (for example, liability for fraud).

16. CLIENT INDEMNITY

You agree to indemnify and hold harmless ME Advisory Group, its partners, directors, employees, and contractors from and against any losses, claims, liabilities, penalties, and expenses (including reasonable legal fees) arising from:

  • Your breach of these Terms or Engagement Documentation;
  • False, misleading, or incomplete information provided by you;
  • Unlawful use of Services;
  • Your instructions that cause us to interact with third parties based on inaccurate information;
  • Except to the extent caused by our proven wilful misconduct or fraud.

17. COMMUNICATIONS, ELECTRONIC ACCEPTANCE, AND RECORDS

17.1 You consent to communications by email, phone, messaging platforms (including WhatsApp), and other electronic means.

17.2 You agree that electronic acceptance (including email confirmations, click-through acceptance, and payment of invoices) may form a binding agreement.

17.3 We may retain records of communications and documents for compliance, operational, and legal purposes.

18. FORCE MAJEURE

We are not liable for delays or failure to perform due to events beyond our reasonable control, including governmental actions, system outages, changes in law or policy, labour disputes, strikes, travel restrictions, pandemics, network failures, or acts of God.

19. TERMINATION

19.1 By You. You may request termination in writing. Fees and Third-Party Costs incurred up to the termination date remain payable.

19.2 By Us. We may terminate immediately by written notice if: you fail to pay on time; you fail to provide KYC/AML documentation; we reasonably suspect unlawful, sanctioned, or fraudulent activity; you materially breach these Terms or Engagement Documentation; continuing would expose us to legal, compliance, or reputational risk.

19.3 Effect of Termination. We may withhold Deliverables until all outstanding amounts are paid, where permitted by law and consistent with the engagement terms.

20. GOVERNING LAW AND JURISDICTION

20.1 These Terms and any dispute or claim arising from them are governed by the laws of the United Arab Emirates, as applicable in the Emirate of Dubai.

20.2 The Dubai Courts shall have exclusive jurisdiction, unless the Engagement Documentation expressly states a different forum or dispute resolution mechanism.

21. CHANGES TO THESE TERMS

We may update these Terms from time to time by posting the revised version on the Website. Continued use of the Website after changes are posted constitutes your acceptance of the updated Terms.

22. GENERAL LEGAL PROVISIONS

22.1 Severability. If any provision is held invalid or unenforceable, the remaining provisions remain in full force.

22.2 No Waiver. Failure to enforce any provision is not a waiver of that provision.

22.3 Assignment. You may not assign your rights or obligations without our written consent. We may assign or transfer our rights and obligations as part of a restructuring or business transfer.

22.4 Entire Agreement (Website). These Terms constitute the entire agreement between you and us regarding Website use. For Services, the Engagement Documentation governs and will prevail where inconsistent.

22.5 Language. These Terms are drafted in English. If translated, the English version prevails to the extent permitted by law.

22.6 Notices. Notices should be sent to info@me-advisorygroup.com (or any updated contact we publish on the Website)